ePractice Digital Literacy Workshop on Digital Competences for Social Inclusion Actors and Intermediaries

This report reflects the presentations, discussions and conclusions on a "Digital Competences for Social Inclusion Actors and Intermediaries" workshop organised in the context of ePractice Digital Literacy community (Brussels, 12 October 2010). The purpose of this workshop was to identify good practices and success criteria regarding ICT-enabled training, resources, and tools for developing digital competences for intermediaries and social actors (professionals, volunteers, carers, actors in general from the Public and Third Sectors) to support them on their job on providing assistance to groups at risk of exclusion and on fostering their digital, social inclusion and economic participation. As a result, six policy options for the development of digital competences for intermediaries were identified and debated by participants.